At the annual Concept Xpo this August, we shared an observation that is reshaping the digital media landscape: Audiences are moving away from following brands and platforms, and are instead seeking out trusted personalities: the storytellers who bring content to life with a clear, authentic voice.
In today’s world, audiences aren’t simply looking for information; they’re looking for content that feels genuine and relatable, with a sense of connection to the person delivering it. We see this shift in the rise of SoMe personalities, who have built recognizable brands of their own. But it’s not limited to major public figures - this trend extends into niche topics and interests, signaling a deeper move towards authenticity as a key competitive edge.
Why Being Personal Pays Off
Today’s media consumers are increasingly selective and savvy in choosing where they get their information. They want voices they can relate to, storytellers who aren’t constrained by brand guidelines or corporate tone. This shift in audience preference is transferring influence from traditional media structures to the people who bring those stories to life.
For publishers, this is a critical moment to recognize that producing quality content alone isn’t enough - it has to feel real. Audiences want to see and connect with the people behind the stories. In this new landscape, it’s up to publishers to step out from behind the scenes and engage directly with their audiences, building a community that’s personal, dynamic, and loyal.
Authentic Content: The Antidote to AI-Generated Clutter
With the rise of AI and automated content, the amount of available information has grown exponentially. But what stands out amid the sea of AI-generated content? It’s the content that feels truly human and unique. While AI can generate text at speed, it can’t replicate authenticity, emotion, or human connection.
This is where publishers have an incredible advantage. By producing content that is personal and relatable, publishers can create a meaningful contrast to the more polished, impersonal content that’s increasingly flooding digital spaces. Publishers have the opportunity to engage audiences in ways that feel real, compelling, and human - which is exactly what audiences want right now.
How to Make Your Content More Personal and Engaging
- Step Into the Spotlight: Let editors, journalists, and hosts have a visible presence. Audiences want to see who’s behind the stories, and they respond to genuine personalities who openly share their values and insights.
- Leverage Social Media: Look to creators on SoMe platforms, who engage audiences across multiple platforms by interacting directly with their followers. Social media isn’t just a distribution channel - it’s a space to build community, listen, and respond.
- Be Transparent and Human: Show the behind-the-scenes moments of your work. Audiences love a glimpse into the process. Share both the wins and the challenges, creating a sense of trust and openness.
- Create Niche Content with a Personal Twist: Niche content is valuable, especially when it’s presented with a personal angle. Think about how your content can reflect more specific interests and create a sense of depth for audiences who crave authenticity and insight.
Authenticity as the New Competitive Advantage
As audiences increasingly turn away from generic, AI-generated content and look for human, relatable stories, publishers have a unique opportunity to set themselves apart. By emphasizing the personal touch, publishers can not only retain their audience but also strengthen trust and loyalty in a digital space where authenticity is the ultimate advantage.
In a crowded content landscape, authenticity is what cuts through the noise. Ready to bring your content to life?
